FREQUENTLY ASKED QUESTIONS (FAQ's)


 

What are Medical Concierge Services?

Medical Concierge Services offer the opportunity for you to have a discreet and more personal relationship with your physician. Your clinical care is our priority and our dedicated team is committed to making your medical journey a personal one. We coordinate medical and support services and provide access to priority consultations via our extensive network of specialists.

Is there parking at your location?

Yes, there is Valet Parking at our San Vincente Blvd location. Simply drive to the parking garage and a valet will park your car and return it when you leave. We validate valet parking for clients

How do I reach my physician?

You can call our office number +1-310-877-0088 at any time, 24/7, or use our Online Appointment Scheduler to schedule an appointment with your physician.

What if I need to see a specialist or a surgeon?

We have a broad network of local and regional surgical and specialist medical providers that we can refer you to. Our network of providers are committed to the same level of care and comfort that we deliver.

Do I still need health insurance if I enroll with you?

Yes, you will still need to have health insurance to offset or minimize medical expenses. Our medical concierge services do not replace general health insurance coverage. We advise that you continue your PPO, Medicare or other insurance program as well as any participation in FSA or HSA plans.

Do you work with Medicare?

Yes, we will file your claim with Medicare, as well as with your supplemental insurer on your behalf, as required by law. Office visit fees are the responsibility of any patient on a Medicare Advantage plan.

Can a doctor meet me at home or in my office?

Yes, a doctor can meet you at your preffered location. We provide the same quality of service regardless of where we meet you. We are committed to ensuring your privacy and comfort at all times.

Do you work with international clients?

Yes, we work with international clients. We are open to clients from anywhere in the world and can assist with required visas (if necessary). We can also provide Luxury Non-Emergent Medical Transportation for your trip to the United States to ensure that your care starts as soon as you need it.

What we offer

Services

Our Locations

Choose your preferred location